NC5 HOSPITALITY & RESTAURANT OPERATIONS

Intro to the course:

This course introduces you to the exciting world of hospitality and events,

preparing you for further study or an entry-level role within the industry. There is a

strong emphasis on developing practical skills for work in hotels, bars, restaurants

and event organisations. You will work as part of a team and in front-facing roles

with members of the public, so excellent customer service is a key focus of the

course. We would welcome applicants whose first language is not English

(minimum ESOL Intermediate level 2 or equivalent is advantageous)

Who is the course for?

This course will introduce you to hospitality, preparing you for further study or an

entry-level position in the industry. Perfect for school leavers or those seeking a

career change.

What will I study?

You will study a range of subjects significant to the world of Hospitality and Events.

Some are listed below:

o Food & Beverage Operations working in The Study Training Restaurant

o Barista Skills

o Digital Culture: Using Social Software

o Event Organisation

o Working in the Hospitality Industry

Next step course options

Successful completion of this course provides progression to NC Hospitality

Operations at SCQF Level 6.

How will I be assessed?

A wide mix of assessment approaches are used including presentations, practical

work, multiple-choice tests, short report writing, and practical observations within

The Study training restaurant.

Why should I choose this course?

This is an excellent time to enter the hospitality sector as there are likely to be

many opportunities ahead. This course will prepare you for an entry-level job

within the sector, or further study. You'll get practical experience serving

customers in our on-site commercial restaurant, The Study.

Our teaching staff are awarding winning experts from the hospitality sector, and

they use their industry connections, experience and knowledge to secure vital

work experience and industry visits. Lecturers have worked for Walt Disney World,

Intercontinental Hotels, Malmaison, Hilton, and more amazing establishments

across the world. You’ll be trained and driven to your full potential.

Where can this course lead?

This course will provide you with the practical skills and knowledge for various roles such as restaurant supervisor, barista, bartender, customer service, banqueting and events assistant and front desk.

What are the entry requirements?

One or more of the following:

· NPA in Hospitality, Events or Professional Cookery at SCQF Level 4

· 3 suitable National 5, Intermediate 2 or General level Standard Grades

including English and Maths or equivalent

· Work experience within the sector

What are the interview arrangements?

One-to-one or group interview with lecturing staff.

Fees, finance and funding

Fees for full time is £1008

This course is eligible for Bursary.

Please note, fees are subject to change, please double-check this when enrolling in your course

If you are unsuccessful in your Bursary application, you may be liable for the full cost of course

For more information please visit the finance pages - Fees, finance and funding options.

Other information:

Where can this course lead?

This introductory course can lead to various roles such as restaurant supervisor,

barista, bartender, customer service, banqueting & events assistant and front

desk.

Full time course: This course will run for 36 weeks.